Regardless of the business you operate in or industry your office works in, it is vital to choose the best suppliers for your enterprise – whether they are supplying products for your office’s internal use, or products for sale to your customers.
The suppliers need to deliver the service or product on time, and it needs to fit the compliance standards of your company. Through the implementation of selection criteria, it will be easier for you to identify and stick with suppliers that will provide you high-quality products and meet your business demands.
If you are not sure what to consider, take a look at our top criteria you can use to make procurements, and selecting the best supplier for the job.
Choose the criteria you want to use
Whether you want to get products and tools for your internal company use such as stationery offers from the Crown Net 30 plan or products that you want to sell to your customers, it is important to start with a list of selection criteria that suppliers need to satisfy in order for you to get the relevant items you need.
Setting these criteria before the process begins will ensure you do not overlook any important questions. These will include aspects such as:
- The handling and storage facilities
- Leading times from the order receipt dates to delivery dates
- The payment conditions and terms
- Processes used in quality assurance
- Specified delivery methods
- Return policies
Define the process you are using
Always know the methods you are using to identify a suitable supplier. For instance, you should know if you will call for bids and publish the requirements for potential suppliers, or whether you will go directly to the suppliers and ask them for estimates and proposals – such as going to Crown Stationery and asking them for possible estimates if you want a stationery supplier company.
In order to be effective with this process, set aside a time frame that is specifically for conducting the selection process. Additionally, appoint some qualified team members to help you review these proposals and condense the list of possible suppliers to a shortlist, which you can then choose from.
Depending on the specific selection process you utilize, put out some calls for bids. This can be through two methods: RFQ (request for quotation), or RFP (request for proposal). Regardless of the method you use, you should always include complete details of the services or products you require, along with quality standards, delivery dates, and quantities you need.
Along with this, ask the bidders to include the details of the reasons why you should choose them to supply your office or business, the stability of their own suppliers of raw materials (if this is applicable), and the details of the processes they use to make and supply their products.
Examine the submissions you get
When you begin to receive submissions from possible suppliers, compare these submissions against the criteria checklist you are using, and also question any items that might lack in clarity. There are steps you can use to ensure the submissions are valid, and they are:
- Reviewing the scope of the products or services that the supplier outlines in their proposal, and see if they satisfy your requirements
- Deciding on the importance of each criterion and scoring all the submissions to help clarify the objective evaluation method
- Know the contract periods or agreements each supplier offers to ensure it is helpful to your business
Do regular monitoring of supplier performance
All people make mistakes at times, and your suppliers may also slip up at times. For this reason, you need to make sure that they have a direct contact point to your business or office, and you also conduct performance reviews on a regular basis. This will ultimately help you to keep tabs on the contracts, and ensure they also satisfy their end of the bargain. When it comes to the time of contract renewal, having a performance appraisal will also help you to know whether you should continue with them or let them go.
Seeking a supplier for your enterprise will involve considering plenty of factors, but following these tips will ensure you choose the right supplier, which eventually improves the quality of your products or services.