Following the fact that thousands of fans were unable to attend the recent main event by Bad Bunny at the Azteca Stadium, which has a capacity of 87,000, the Mexican government intends to punish Ticketmaster.
The concert took place earlier this month (on December 9) and was intended to be sold out; however, security denied admission to thousands of people after informing them that their tickets were obviously bogus, duplicated, or revoked by Ticketmaster. The concert was originally scheduled to be sold out.
Ticketmaster published a statement when footage from the event began to spread on social networks, blaming “an unprecedented high number of bogus tickets” for the catastrophe and promising to restore the money to the affected customers. Ticketmaster also pledged to return the money to the fans.
Now, PROFECO, the government organisation in Mexico that is responsible for the protection of consumers, has confirmed that it will impose a charge on Ticketmaster in connection with the event. The amount of the fine may be up to ten percent of Ticketmaster Mexico’s income in 2021. Riccardo Sheffield, who is in charge of the agency, speculated that the amount of the fine could reach into the millions of pesos.
Already, at least 1,600 incidents of identical tickets have been certified by PROFECO, and the company will be penalised by Ticketmaster for “over-selling” the concert tickets. In addition to this, they stated that the ticketing giant should be held “solely responsible” for the confusion.
Despite the fact that it is participating with the investigation, Ticketmaster has stated that the charges are false.
Following the event, Mexican President Andres Manuel Lopez Obrador issued a challenge to Bad Bunny, asking him to deliver a free concert in the city’s Zocalo Square. He also stated that the Mexican government would cover a portion of the production costs associated with the show.
This is because Ticketmaster experienced issues in North America as a result of the terrible ticket sales for Taylor Swift’s “Eras” tour. As a result, this situation has arisen. The general sale was called off because there was “very high demand” and “insufficient number of tickets remaining.”
More than a dozen customers have filed a class action lawsuit against Ticketmaster, claiming that the firm has violated the California Cartwright Act as well as the California Unfair Competition Act. In addition, some senators in the United States have called for legal action to be taken.
Since then, it has been established that Ticketmaster possesses 170,000 tickets for Taylor Swift’s show that have not been purchased, and these tickets will be distributed over the course of the following few weeks.